Effective Date: 26/06/2026
Last Updated: 26/06/2026
SafaiWorks (“SafaiWorks”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, request a quote, schedule services, or interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide our services effectively and respond to customer inquiries, we may collect certain personal information that you voluntarily share with us through our website, phone calls, emails, or service requests. This information may include:
- Full name
- Email address
- Phone number
- Property or service address
- Company name (if applicable)
- Service-related details and preferences
- Photos, files, or documents submitted through our forms
- Any information provided during communications with our team
In addition, certain technical information may be collected automatically when you browse our website to help us improve performance and security.
How We Use Your Information
The information we collect helps us deliver reliable cleaning services and maintain effective communication with our customers. We use your personal information only for legitimate business purposes and in accordance with applicable privacy laws. We may use your information to:
- Respond to inquiries and quote requests
- Schedule and manage cleaning services
- Send appointment confirmations and service updates
- Process payments and maintain records
- Improve website functionality and user experience
- Monitor website security and prevent fraudulent activity
- Comply with legal and regulatory obligations
Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and better understand how visitors interact with our website. Cookies are small files stored on your device that help websites function efficiently. These technologies may be used to:
- Remember user preferences
- Analyze website traffic patterns
- Improve website performance
- Measure the effectiveness of marketing campaigns
You may choose to disable cookies through your browser settings; however, certain features of the website may not operate as intended.
Sharing of Information
Safai Works values your trust and does not sell, rent, or trade personal information to third parties. We may share information only when necessary with trusted service providers who assist in operating our business, including:
- Website hosting providers
- IT and technical support providers
- Professional advisors and consultants
- Government authorities when required by law
All third parties are expected to handle personal information responsibly and maintain appropriate security measures.
Data Security
Protecting your information is important to us. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss. While we strive to use commercially acceptable means to safeguard your information, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:
- Accessing the personal information we hold about you
- Requesting corrections to inaccurate information
- Requesting deletion of personal information where permitted
- Withdrawing consent for certain uses of your information
- Obtaining information about how your data is processed